(and the Cybernetics OF the Digital Transition)
Organisations that seek to survive and thrive need to address the substantial challenges of recognising and capturing the value of digital capabilities. Cybernetics, especially as applied to organisations, offers insights and capabilities that enable and accelerate the realisation of digital potential tackling the challenge in the three dimensions of purpose, people and process. Through insights, examples and case studies, John shows how he applies the ideas in research, development, and application.
If the process of transition is to be successful it needs to be, itself, cybernetic- goal seeking, adaptive, learning, reflexive. Thus, we go one to the exploration of “the cybernetics of the cybernetics”, a recognition of the allostatic nature of a viable organisation. If stability is an emergent property of a dynamical system, the transition to exploitation of digital capability must be complemented by a transition to adaptiveness as the basis of organisation.
